Testimonials

Susan C, 25th Nov 2021
Excellent and quick service. I left it a bit late, after emailing me with my problem, within 2 hrs I had a reply to say my item would be sent by first class post the next day. It arrived today only 48 hrs after ordering, how good is that! 



Em Lou, 24th Jan 2021
I just ordered a key ring, book mark and a cushion. The items are beautiful and delivery was very quick. Would definitely recommend and be ordering again.
  
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Katie Sant, 17th Dec 2020
Omg in love doesn’t cover it!! thank you sooo much it’s really beautiful I’ll be sure to be buying more. And the laptop fits perfectly! It’s going to be perfect when I get my next job 💞
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Lorraine Ann Newman, June 2020
My friend bought me some earrings for my birthday from this shop back in March. I am so pleased with them they are so unusual. Today I visited your shop for some birthday gifts myself. What a lovely place so many different things to chose from. Will be returning soon.
__________________________________________________Lindsey Quegan, 29th October 2019
One of my all time favourite stores...always a treat to see what they have in stock knowing it's unique and from an independent, local business. Personable staff who go out of their way to make sure your specific requests are met. Amazing quality - much.
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Joan Pickersgill, 2nd October 2019
Kerry was so helpful making my two bracelets bigger and sending them back safely. Thank you Kerry.
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Lesley Hawkins, 28th September 2019
Stunning products, fast delivery and a lovely lady to deal with. Nothing is too much trouble. Highly recommend.
Clare Hunter, 12th September 2019
Beautiful shop with some gorgeous gifts. Such a lovely lady who owns it. Nothing too much trouble. Will definitely be heading back for some more gifts in the future x
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Linda Wyn-Williams, 30th July 2019
Received another gorgous bracelet absolutely beautifully made as always ... wouldn't shop anywhere else xx
Debby Gallagher, 9th July 2019
Fantastic service from Kerry, who hand delivered the gifts I had purchased, one of which wasn't available on the day of purchase, hence the delivery. When she delivered them they were beautifully wrapped and presented in a gift bag. Kerry is always very friendly and helpful and her little shop is a delight of quirky, novel, and original gifts, something for everyone. I can't recommend her and her shop highly enough. First rate service and a lovely lady to boot. 
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Sonia Moor, 4th July 2019
Got my lovely starfish ankle bracelet within 48 hrs of ordering love it and it's been on since I got it. I don't have the slimmest ankles and have struggled to get one that fits but they can be made to the length you require. Lovely quality and brilliant service highly recommend x
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Charlotte Picton, 15th June 2019
Brilliant store lovely staff always have beautiful stuff in
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Louise Thompson, 8th June 2019
Just had anklets and matching bracelet made for myself and my daughter for our holiday. Absolutely love them. They are so pretty and delicate and really god quality. This is a fab little shop and nothing is too much trouble for Kerry. Thank you so much. 
Mitchell Riley, 17th May 2019
Great little shop and Kerry was very friendly, definitely recommend!
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Chrissie Sutton 23rd February 2019

Love my purchase today totally individual no two the same all recycled leather. The most beautiful gorgeous wallet ever.

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Karen Louise 19th February 2019
Lovely, kind staff who greet and welcome you every time. Great service!
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Ruth White 13th February 2019
Lovely little shop with a friendly helpful owner who engaged with my 3yr old while I looked round. Bought some great little presents here and we're very lucky to have the shop in Hoole.
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Jane Slinger-Brennan 31st January 2019
I bought a necklace as a gift for my Mum for her birthday after seeing it on Olivia and Smith’s Instagram page. This is a very pretty pendant made with pressed flowers. It is beautifully made and sits on a silver necklace. The personal touches on my order was lovely - it arrived in a gift bag perfectly wrapped, ready to give to my Mum. Thank you!
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Margy Dobson 9th January 2019
Thank you so much Olivia for the 2 bracelets I have bought off you one for Christmas and one this week for a friend birthday they are beautiful service was brilliant came very quick will defo be ordering some more in the near future wishing you all the best xx
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Amanda Brady 31st October 2018
My little gingerbread house has arrived and I love it 💞
Thank you Kerry 😘
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Cecilia Smith 31st August 2018
I ordered a bracelet from them on - line last Friday . It arrived on Tuesday because of Bank Holiday Monday.The package contained a gift wallet. The bracelet is great. I also received a email asking if I was pleased with my purchase! I'm not used to such consideration from companies. Would definitely recommend them. I must visit the shop some time. 
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Anna Bonner Smith 10th August 2018
I love this shop! Whilst I was admiring the beaded charm bracelets I mentioned to the lovely lady who runs Olivia & Smith (Kerry) that I adore them but only wear gold jewellery, which they didn't have in and I have also not seen elsewhere. She immediately offered to make me one especially!

The next day I received a text with multiple charm options that she could source, once I had chosen  which i liked it was ready for me to collect in a couple of days! 
I absolutely love the bracelet and the wonderful service I received.

Thank you so so much Olivia & Smith! xxx
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Kels Sweetman 1st August 2018
Beautiful shop with beautiful gifts and Kerry couldn’t be more helpful. A pleasure to deal with will certainly be buying from here again thank you xx
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Linda Wynn-Williams 26th July 2018
Just purchased another stacking bracelet, and a fairy house from the lovely Olivia and Smith..beautiful jewellery outstanding quality, can’t wait to add more to my collection.x
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Duncan Gouiliard 26th July 2018
Great little shop with very helpful owner. I wanted to buy an engraved bracelet for my wife's birthday. The ordering process was quick and easy. My wife loves it. I'll certainly be back!
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Steven 25th July 2018
Mere words do not do this shop and the staff in here justice, they are the most helpful, friendly, knowledgeable that I have come across in a long time.

They've found exactly what I was after when i wanted to buy gifts for people, an almost instinctive knowledge of what someone might be after and also fantastic advice as well.

I cannot recommend them enough, they are what all shops should aspire to be.
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Chloe Foster 24th July 2018
Lovely shop and lovely staff, Kerry was extremely helpful with my bracelet that she made and personalised for me, couldn’t have been happier, amazing jewellery
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Amanda Brady - 18th July 2018
Just purchased this beautiful bracelet for my sons school teacher as a thank you - she is going to love it. I absolutely looovvvvvvveeeeeee Olivia & Smith, such gorgeous gifts, beautiful shop and equally beautiful owner Kerry Smith 😘😘💕💕💕
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John Lynch – 17th July 2018
Another lovely bracelet made to order from Kerry. Excellent service and top quality.
Lovely small local business 👍 recommend x

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Jacqueline Saxby – 17th July 2018
Love the shop and the staff are amazingly helpful and friendly xx
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Audrey Birchall 12th July 2018
Wow lovely ladies and beautiful jewellery, I have had 2 bracelets made adding everything on each of them that I wanted they are for 2 little girls. I am unable to stop there as the jewellery is so gorgeous. I am over the moon.

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Dot Edwards - 5th April 2018
Amazing shop ~ Lovely jewellery and unusual tempting goodies. 
Kerry and her team are really helpful and friendly. ♡

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Debbie Buckley - 20th February 2018
Bought the perfect gift today. Will definately be back.

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Holly Marie Fairbanks - 18th February 2018
Had some lovely rings for Valentine’s Day off my husband love them x

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June Allerston - 14th Jan 2018
Excellent shop and service. Owned and run by the lovely Kerry.

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Rachael Guinness - 18th Dec 2017
Bought the most lovely Daisy necklace and have had great comments on it. Fab shop with great friendly service xx

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Kay Knight - 14th Dec 2017
I have always loved this shop under Linda’s ownership and Kerry’s take over has been effortless. Adding to Linda’s already brilliant business, Kerry has added some beautiful gifts. I don’t shop anywhere else when I need a gift, whether it be for a child, a friend or an older family member. Fabulous shop.

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Jennifer Fields - 13th December 2017 
When you go shopping for presents but end up treating yourself...🙈💁🏼

Olivia and Smith store is in Hoole and I would highly recommend for gifts! I still managed to get some presents but couldn't resist buying one the bracelets for myself! Loved it and was only £16...absolute bargain!!! I would have paid over £40 for something similar elsewhere.

Fabulous store with such friendly staff and simply wonderful prices!

If you are looking for some last min pressies and stocking fillers definitely head to the store or check out the website below, you can't go wrong!!💕

 

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Chrissie Sutton – 28th June 2017
Love my birthday bracelets specially made by OLIVIA and SMITH can't wait to see you in your Hoole shop.

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Christine Henney – 9th June 2017
Thank you so much for my amazing bracelet, which you very kindly bespoked for me in loving memory of my dad Alf Goldsmith. It means the world to me Kerry - Thankyou. Cx

 

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Alison Massam – 16th May 2017
I ordered a Communion Noodle bracelet for my daughter. It arrived beautifully packaged and in plenty o time for me to check it before her First Holy Communion Day. My daughter loves it and was really happy that it was engraved with the date of her special day. She will treasure it for years to come.

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Gillian Douglas-Rea – 28th April 2017
Absolutely reduced to tears wanted a bespoke piece for speech therapist amazing service and quality thank you thank you xx